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Rules-Based Decisioning Software and Services
 
 

EnterSpace Security Suite
Advanced Possibilities

Examples of new products and services enabled by the EnterSpace Security Suite (ESS):
Distributed Rules Management Enables Customer Self-Care

In cases where it makes business sense, the ability to administer access control rules for customer-specific features and data can be securely placed within the hands of your customers themselves. Our browser-based rules management GUI can be supplemented with wizards and templates for easy-to-use security rules administration. Thus, we enable you to externalize the rules administration function to customers, employees, partners and vendors in appropriate circumstances.

Self-Care Security Examples:
  • Document management needs can be addressed at a level that was never before feasible. Documents can be segmented at a very fine level of granularity, and the right to view, revise, or even create new content can be managed. Auditability is provided for the entire process, and the distributed administration capability allows the management of the access rules to be controlled by the document owners themselves.
  • A Fortune 1000 manufacturing organization could create a portal for customized orders. Numerous employees from the ordering firm would be able to place orders, but business and security rules would be applied to each transaction, enabling control of the options, services, and expenditures associated with the order. The controls could be jointly set by both customer and manufacturer, thus improving customer service while minimizing ambiguity and costly mistakes.

Ability of Fine-Grained, Contextual Entitlement and Privilege Management Allows Unique Self-Care Solutions - Companies continually grapple with the tension between security and access. Nowhere is this more true than in the area of self-care, especially when your end-user is a customer. Self-care solutions have traditionally limited customers to a very narrow range of possibilities because the risk of more liberal access was too high. The ESS lowers the bar for secure self-care solutions. Fine-grained authorization enables a "next-generation" leap in self-care solutions for customers, employees, partners and vendors.

Imagine some of the possibilities:
  • A wireless company could offer a wireless plan aimed at parents who buy phones for their children. Parents could limit the phone to only dialing certain numbers, at certain times, etc. The rules for this new feature could be implemented and managed over the web -- directly by the parents -- without the need of a customer service representative.
  • A credit card company could allow a father to acquire a credit card for his daughter that only allows specified purchases. She could buy groceries and school supplies but not concert tickets or alcohol. The rules that control purchase approval would be updated over the web, directly by the cardholder.
 
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