EnterSpace Business Process
Automation Suite
Background
Background information regarding the EnterSpace
Business Process Automation Suite (EBPAS):
BPA in Context
BPA initiatives are springing
up in many enterprises. Driving this trend is an organizational
need to reduce the cost of decisions, ensure consistency
of decisions, and provide an audit trail for decisions.
In addition, automated decision-making can significantly
to increase the speed of corporate decisions, while freeing
up knowledge workers to perform other tasks.
Through the EBPAS, enterprises
can categorize and securely store enterprise knowledge and
context specific actions.
Traditional Expert Systems
Expert systems have a long history within
the information technology world. A working definition
of an expert system is a computer program that processes
information that would otherwise be performed by a human
being.
Expert systems are being used today to either
make decisions or enable people to make decisions in many
different industries. One weakness of traditional expert
systems is that they typically reside in a vacuum, i.e.
the knowledge resides in a system that does not factor in
real-time data. Current values from enterprise data sources
generally do not become a part of the decision context.
In addition, most expert systems lack easy-to-use business
rules administration capability — a capability the
EBPAS possesses and that can be distributed throughout the
organization by our browser-based rules administrative GUI,
called JR2.
Combining Knowledge Management with
an Expert System for Enterprise Decisions —
The EBPAS is the fusion of process automation with a real-time
expert system providing you with the ability to make decisions
in real-time; enterprise-wide. The EBPAS advances
two different fields of technology at the same time; process
automation and expert systems; in effect, marrying both
to provide centrally managed, secured knowledge base that
can be leveraged for enterprise decisioning and associated
workflow.
Why the name EnterSpace?
— The name — "EnterSpace" —
is derived from the fact that EBPAS allows your non-technical
decision-makers and subject-matter-experts to associate
business events with business rules to create an "EnterSpace"
for that business event. For example, take the process of
approving expense reports. The organizational policies for
expense report approval would be captured through JR2
to create an “EnterSpace” for expense reports
to be approved. When a business event occurs, the appropriate
BPA rule-set is invoked and your users "enter-into"
the right decision for that given instant of
time.
With the revolutionary, real-time, BPA decisioning
software tool from Jericho Systems, the best decisions are
rendered at the exact time your business event occurs. If,
in the following moments, updated information becomes available
within your enterprise data sources, a better decision can
be instantly rendered.
Questions the EBPAS Addresses
— We created our software tool to answer key BPA/
expert systems questions:
- Given the drive towards Web Services and
SOAs, how can BPA be enabled as an addressable network
service?
- How can value be added to current knowledge
management and BPA initiatives by translating enterprise
knowledge into enterprise actions?
- How can an expert system deal with real-time,
context-specific information?
- How can negative effects of employee turnover
be decreased?
- How do you capture information that exists
in heads of your subject-matter-experts and institutionalize
it for the benefit of the enterprise 24-by-7?
- How can you create a real-time expert system
that can make more informed decisions as better information
becomes available from enterprise data sources?
- How can business decisions be automated?
